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500. We feel a disturbance in the forms

  • Oct 20, 2025 8:23 AM UTC
  • 10 replies
  • 210 views

Hi, i cant enter my forms. What does it mean this message? 500. We feel a disturbance in the forms 

Something’s not right, but we don't have any more details.Refresh the page, or check back in a bit.

Best answer by Phoebe VA

Hey everyone,

 

Thank you so much for your patience! At 9:00 CET Typeform experienced an unexpected outage due to an issue with AWS. Our team was actively working with AWS to investigate the root cause and ensure that measures are put in place to prevent similar issues in the future. 

Seems like recovery has happened and operations have been restored. You can check out Typeform’s Status page here for any incidents. 

 

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10 replies

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  • Explorer
  • Oct 20, 2025 9:26 AM UTC

I’m having issues as well.

 

There’s a massive Amazon Web Service outage at the moment so sites like Canva, Amazon Prime, Snapchat, Duolingo etc. are all down!! Wouldn’t surprise me if Typeform’s linked to that as well.

 

Hopefully it’ll be fixed soon...


Thanks! Hope aws fix asap for the good of our business 


Forum|alt.badge.img
  • Explorer
  • Oct 20, 2025 10:36 AM UTC

Looks like Typeform’s (tentatively) working for me now! Other AWS hosted sites/apps are still down, so not sure how long it will be up for… fingers crossed that’s the end of it now.


thank you VERY much


Phoebe VA
Typeform
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  • Typeform
  • Answer
  • Oct 20, 2025 6:06 PM UTC

Hey everyone,

 

Thank you so much for your patience! At 9:00 CET Typeform experienced an unexpected outage due to an issue with AWS. Our team was actively working with AWS to investigate the root cause and ensure that measures are put in place to prevent similar issues in the future. 

Seems like recovery has happened and operations have been restored. You can check out Typeform’s Status page here for any incidents. 

 


Vicente
  • Navigating the Land
  • Oct 20, 2025 6:30 PM UTC

Hi, 

thank you for the information. In addition, I’m having some troubles uploading a video in the build section for every form. 

Thank you in advance for your work.


Adrie
  • Navigating the Land
  • Oct 20, 2025 7:00 PM UTC

Ok I have been pulling my hair out trying to figure out why my video brings back this error. 

 


Phoebe VA
Typeform
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  • Typeform
  • Oct 20, 2025 8:38 PM UTC

Hi ​@Vicente and ​@Adrie,

 

If you’re still experiencing issues with uploading video, I would recommend reaching out to our support team via this link. 


Adrie
  • Navigating the Land
  • Oct 20, 2025 10:15 PM UTC

It’s working now thank goodness. Thanks for replying!


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  • Socializer
  • Oct 21, 2025 9:48 PM UTC

I’m facing the same issue too. It seems to be a temporary server problem from Typeform’s side. Try refreshing after some time — it usually gets resolved automatically.