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Access to responses

  • 30 May 2023
  • 1 reply
  • 15 views

Hello,

 

I did not renew my Typeform subscription, and the responses that i got on a survey before my subscription expired are inaccessible. See below

“View Full Response data Access all of your ... previously collected responses when you upgrade”
 

How can I access all the responses despite my choice to not renew my subscription? Is this a fair and legal decision ?

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Best answer by Liz 30 May 2023, 15:23

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Userlevel 7
Badge +5

Hi @Wakkr Thanks for stopping by. If you didn’t export the data before downgrading your account, I’m afraid you’ll need to upgrade in order to access your results. You can read more about this here

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