Answered

Billed by 1 year subscription but account still free

  • 3 November 2021
  • 2 replies
  • 23 views

Hi, i have contact typeform via email but no responses because my account is free but i my credit card i got bill 1 year subcriptions. i find in the billing account nothing in there and my account still free account. and Typeform team bill me without my permission, Please help me! Please return my money!

icon

Best answer by Gabi Amaral 3 November 2021, 09:54

View original

2 replies

Userlevel 7
Badge +5

Hello @appledeveloperacademyuc! Welcome to the Typeform Community.

First of all, I'm sorry for your situation. I would suggest reaching out to our billing team directly for this one so they can see what they can do for you. You can get in touch with them over here.

Wishing you a good day!  :blush:

Userlevel 7
Badge +5

Hi @appledeveloperacademyuc Were you able to reach our support team? :grinning:

Reply