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Billing & pausing accounts

  • 25 January 2022
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Userlevel 2
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Hi,

 

I had a question about our billing, is there an email to use?

 

I also wondered if there was a way to pause/ free our account. We have a survey built and ready to go but the launch date has been pushed back so wondered if we could pause our account for a month or so? Any advice on this?

 

Thank you!

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Best answer by Liz 26 January 2022, 17:13

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Userlevel 7
Badge +5

Hi @bella.moore You can reach our billing team at the link here to ask any questions about your account and plan. Be sure to contact them from your account email!

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