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Billing & pausing accounts

  • Jan 25, 2022 10:45 AM UTC
  • 1 reply
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Hi,

 

I had a question about our billing, is there an email to use?

 

I also wondered if there was a way to pause/ free our account. We have a survey built and ready to go but the launch date has been pushed back so wondered if we could pause our account for a month or so? Any advice on this?

 

Thank you!

Best answer by Liz

Hi @bella.moore You can reach our billing team at the link here to ask any questions about your account and plan. Be sure to contact them from your account email!

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Liz
Ex–Typefomer
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  • Tech Community Advocate
  • Answer
  • Jan 26, 2022 4:13 PM UTC

Hi @bella.moore You can reach our billing team at the link here to ask any questions about your account and plan. Be sure to contact them from your account email!