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Billing & pausing accounts

  • January 25, 2022
  • 1 reply
  • 103 views
B
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Hi,

 

I had a question about our billing, is there an email to use?

 

I also wondered if there was a way to pause/ free our account. We have a survey built and ready to go but the launch date has been pushed back so wondered if we could pause our account for a month or so? Any advice on this?

 

Thank you!

Best answer by Liz

Hi @bella.moore You can reach our billing team at the link here to ask any questions about your account and plan. Be sure to contact them from your account email!

    Gabi Amaral

    1 reply

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • January 26, 2022

    Hi @bella.moore You can reach our billing team at the link here to ask any questions about your account and plan. Be sure to contact them from your account email!

    Life is a series of awkward moments separated by snacks.
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    Gabi Amaral

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