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Answered

cancel plan

  • December 21, 2021
  • 2 replies
  • 49 views

why i cant cancel my yearly plan??

Best answer by Liz

Hi @cliingy Thanks for stopping by the community! Are you receiving an error message? Any screenshots you can provide would be helpful. 

Additionally, it’s best to contact our support team for these issues, as they can look directly in your account. You can contact them from your account email here

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2 replies

Liz
Ex–Typefomer
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  • Tech Community Advocate
  • 15035 replies
  • Answer
  • December 22, 2021

Hi @cliingy Thanks for stopping by the community! Are you receiving an error message? Any screenshots you can provide would be helpful. 

Additionally, it’s best to contact our support team for these issues, as they can look directly in your account. You can contact them from your account email here


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1776 replies
  • December 28, 2021

Hey @cliingy! Were you able to fix this issue and cancel your yearly plan? Let us know how it went! Hope you have a great day! :pray_tone2: