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Answered

cancel plan

  • Dec 21, 2021 2:24 PM UTC
  • 2 replies
  • 94 views

why i cant cancel my yearly plan??

Best answer by Liz

Hi @cliingy Thanks for stopping by the community! Are you receiving an error message? Any screenshots you can provide would be helpful. 

Additionally, it’s best to contact our support team for these issues, as they can look directly in your account. You can contact them from your account email here. 

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    2 replies

    Liz
    Ex–Typefomer
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    • Liz
    • Tech Community Advocate
    • Answer
    • Dec 22, 2021 10:45 AM UTC

    Hi @cliingy Thanks for stopping by the community! Are you receiving an error message? Any screenshots you can provide would be helpful. 

    Additionally, it’s best to contact our support team for these issues, as they can look directly in your account. You can contact them from your account email here. 

    Life is a series of awkward moments separated by snacks.
    Gabi Amaral
    Ex–Typefomer
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    • Gabi Amaral
    • Ex–Typefomer
    • Dec 28, 2021 1:45 PM UTC

    Hey @cliingy! Were you able to fix this issue and cancel your yearly plan? Let us know how it went! Hope you have a great day! :pray_tone2:

    Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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