Answered

Disable auto renewal

  • 8 September 2021
  • 1 reply
  • 300 views

How do I disable auto renewal in the account settings? I have a monthly subscription?

icon

Best answer by Liz 8 September 2021, 16:59

View original

1 reply

Userlevel 7
Badge +5

Hi @Kay Will Welcome to the community! To disable auto-renewal, you will need to cancel your account. Once the account has been cancelled, the account will remain on the current plan for the remainder of the time period you’ve paid for you. You can learn more about cancelling your account and the effect this has on your forms here

Let me know if you have any other questions! 

Reply