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get a refund from a subscription I don't need anymore

  • July 13, 2022
  • 1 reply
  • 165 views

Hi, I was charged today to renew typeform subscription  but I no longer use it. I thought I would get a reminder that my card would be charged today but I did not and now my account was charged more than 300 euros! I cannot pay this amount this month!! Please, I need to get a  refunded  ASAP as I need the money to pay my bills! 

Best answer by Gabi Amaral

Hello @natcarol2000! How are you doing today?

The best way to solve this issue is contacting our billing team through this link. They'll be able to look into your account and see what might have gone wrong!

Hope you can solve this as soon as possible. 😌

1 reply

Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • Answer
  • July 13, 2022

Hello @natcarol2000! How are you doing today?

The best way to solve this issue is contacting our billing team through this link. They'll be able to look into your account and see what might have gone wrong!

Hope you can solve this as soon as possible. 😌