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How can I refund and cancel a subscription I got just now? It was a mistake 😓

  • 12 April 2022
  • 1 reply
  • 177 views

I was trying to register for a one month only subscription because I would only use Typeform for 1 MONTH. 

I'm surprised because they subscribed me to the ANNUAL plan and my debit card was charged more than USD250?!  I am an ordinary office workers… I cant pay that much and my english is suck so I copy the question in the pass. sorry..

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Best answer by Liz 12 April 2022, 16:07

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Hi @jeff liu You’ll need to contact our billing team directly for help with account issues and payments. You can contact them from your account email here. 

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