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I canceled my plan however got a mail for an invoice. How do i cancel my plan?

  • 12 September 2022
  • 1 reply
  • 38 views

Morning,

Last month i caneled my typeform plan. However this month i still got an invoice. 

So i changed my subscription for a ‘free account’ again.

How am i sure the cancelation worked this time?

Thanks in advance.

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Best answer by Gabi Amaral 12 September 2022, 10:29

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Userlevel 7
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Hello @Frances Dockx! Welcome to our Community! 

The best option for your to make sure your plan was cancelled is raising a support ticket with the Billing team at this link. They'll be your best option! 

Wishing you a great week! 😊

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