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I don't receive a response on my mail account

  • December 13, 2022
  • 5 replies
  • 41 views
G

The replies of my interested/leads is not displayed/shown as a notification in my mail account. I can’t see them, i don’t receive a message rom typeform that i received a new response. Is this normal?

 

Thank you for answering!

Best answer by Liz

Hi @Giuseppe Caparrotti If you haven’t already, you’ll need to turn on self-notifications to receive emails when your respondents fill out the form. 

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Liz
Community Team
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  • Liz
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  • 15035 replies
  • Answer
  • December 14, 2022

Hi @Giuseppe Caparrotti If you haven’t already, you’ll need to turn on self-notifications to receive emails when your respondents fill out the form. 

Life is a series of awkward moments separated by snacks.
G

Oh, i will try! Thank you 🤗

Liz
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  • Liz
    Liz
Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15035 replies
  • December 14, 2022

Let us know if you run into any issues setting it up, @Giuseppe Caparrotti !

Life is a series of awkward moments separated by snacks.
G

Hello Liz, i found it. Thanks.

 

But i have seen, that the button was already switched on. 


Little bit confused why i don’t receive the typeforms in the past.

 

Then maybe in the future :-)

Thank you!

 

 

Grace
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  • Grace
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Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15035 replies
  • December 27, 2022

Glad to hear, @Giuseppe Caparrotti ! Just be sure the form is published after you turn on the feature so you receive email notifications. 

Life is a series of awkward moments separated by snacks.

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