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I need billing help, have not heard back

  • 17 August 2023
  • 1 reply
  • 20 views

I recently got charged a lot of money for not using typeform in over year, with no responses and no use of my typeform account. I have reached out and created tickets with typeform but have yet to get a response. I need that money back, it was a lot and as a student I really cannot afford this right now.

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Best answer by Liz 18 August 2023, 04:43

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Userlevel 7
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Hi @Bobtart Thanks for stopping by the community and sorry to hear about the billing issues. 😪 Our billing team let me know they answered your email earlier today - did you receive that response? It might be in the spam inbox, if you haven’t checked there already. 

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