I need billing help, have not heard back | Community
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I need billing help, have not heard back

  • August 17, 2023
  • 1 reply
  • 27 views
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I recently got charged a lot of money for not using typeform in over year, with no responses and no use of my typeform account. I have reached out and created tickets with typeform but have yet to get a response. I need that money back, it was a lot and as a student I really cannot afford this right now.

Best answer by Liz

Hi @Bobtart Thanks for stopping by the community and sorry to hear about the billing issues. 馃槳 Our billing team let me know they answered your email earlier today - did you receive that response? It might be in the spam inbox, if you haven鈥檛 checked there already. 

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Liz
Community Team
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  • Liz
  • Tech Community Advocate
  • 15035 replies
  • Answer
  • August 18, 2023

Hi @Bobtart Thanks for stopping by the community and sorry to hear about the billing issues. 馃槳 Our billing team let me know they answered your email earlier today - did you receive that response? It might be in the spam inbox, if you haven鈥檛 checked there already. 

Life is a series of awkward moments separated by snacks.

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