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I need to change plan

  • March 22, 2022
  • 1 reply
  • 31 views
A

Hi all. i accidently signed up for a basic yearly plan and I need a higher tier, but there is no way to cancel a yearly membership. What should do I do. 

Best answer by Liz

Hi @Ajugon Contacting our billing team directly is going to be the best help since they can access your account and plan. You can contact them from your account email here.

If you have any questions in the meantime, please let us know! 

Gabi Amaral

1 reply

Liz
Ex–Typefomer
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  • Liz
  • Tech Community Advocate
  • Answer
  • March 23, 2022

Hi @Ajugon Contacting our billing team directly is going to be the best help since they can access your account and plan. You can contact them from your account email here.

If you have any questions in the meantime, please let us know! 

Life is a series of awkward moments separated by snacks.
Gabi Amaral

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