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I need to purchase typeform and I have had no help from typeform to resolve this? What do I do?

  • 2 March 2022
  • 4 replies
  • 35 views
K

My login also isn’t working at the moment and trying to get ahold of anyone at typeform to help an interested customer has been hell. WHO CAN HELP AT TYPEFORM WITH CUSTOMER SERVICE?!?!?!

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Best answer by Liz 3 March 2022, 17:32

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Liz
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Userlevel 7
Badge +5

Hi @katelynhope Have you already tried contacting Typeform? If you haven’t, you can reach out to them directly here. 

Life is a series of awkward moments separated by snacks.
Gabriel
Rank
Badge +5

We have a guide here in case you need some extra guidance 

Let us know if you get stuck. 

"If you think you are too small to make a difference, try sleeping with a mosquito".
K

Yes, I’ve followed these instructions and I’ve reached out for help with a ticket and I have not received any support. No one has reached out to help. I would like to purchase by tomorrow. Could an employee who is interested in helping a customer, PLEASE respond to any of my emails reaching out for help. I am pleading at this point. 

Liz
Rank
Userlevel 7
Badge +5

Hi @katelynhope Perfect, thank you! Our support team has received your email, and they will respond as soon as they can. I’ve pinged someone in the billing team to help you out, too. :grinning:

Life is a series of awkward moments separated by snacks.

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