Answered

I really have an emergency but I can't reach the support (no answer yet after 24 hours...)

  • 15 August 2023
  • 5 replies
  • 58 views
M

Can someone advise me how to reach out to them to get in contact soon?

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Best answer by Grace 16 August 2023, 10:03

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5 replies

Grace
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Userlevel 7
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Hi @MaritMaxwell thanks for your message, did you already create a ticket for the support team? If so we can double check they have received it 🙏

If cauliflower can become pizza, you my friend can do anything
M

Yes I did (3 actually), they came back to me late last night… Send back this morning but curious if it takes again 2 days..

Grace
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Userlevel 7
Badge +5

Hey, great news that you got a response I’m sure the conversation will run smoothly from here but let us know if there’s anything we can help with in the meantime 😊

If cauliflower can become pizza, you my friend can do anything
W
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I really have an emergency but I can't reach the support (no answer yet after 24 hours...)

I upgraded to the Plus plan immediately after paying $29 for the basic plan. So I paid extra $30 because the plus plan is $59. I have not been upgraded or even given an invoice yet my card was charged for that amount. I this a scam or what?.  

 

Grace
Rank
Userlevel 7
Badge +5

Hi @William N. I’ve replied to your DM and also in your post over here:

 

If cauliflower can become pizza, you my friend can do anything

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