Answered

Integrating FB pixel in a Plus plan

  • 1 November 2021
  • 1 reply
  • 30 views
U

Hi ,

I am currently on a yearly Plus plan. I see that FB pixel is only available on the business plan. 

My question is - can I take the business plan for just the month? 

If No, how can i change my yearly plus plan to a monthly Business one? I have already paid for the yealy Plus plan. Can a refund be done so that I can take the monthly business one?

I have written to the sales support multiple times but no one has reached back .

Also I dont see the Live chat feature & delete card into feature on my account.

 

Your help will he highly appreciated

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Best answer by Liz 1 November 2021, 07:56

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Liz
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Hi @Uttara Thanks for stopping by the community! The support team has let me know they have been corresponding with you since Friday, so it sounds like you’re receiving our emails and vice versa. :grin:

As for the Facebook Pixel, it will depend on what plan cycle you’re currently on, but if you’re already on a monthly plan, you can change to a different monthly plan and downgrade when you’d like. I would strongly suggest taking a peek at our article here, which goes into detail about what happens to your forms when you downgrade or cancel your account. 

Let me know if you have any other questions! 

Life is a series of awkward moments separated by snacks.

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