Answered

No feedback from Support

4 years ago
Jan 12, 2022 10:21 PM UTC
5 replies
123 views

jRv
Explorer

After a little email conversation with the Support, due to a problem in linking my GitHub account and the Typeform one, they aren’t answering back.

Are you experiencing the same problem with the support?

thanks

Best answer by Liz

HI @jRv Our support team replied to your email on December 29th, but didn’t receive a reply back. They do see there is a new ticket in the queue from you, and will they respond as soon as they can to it.

I would suggest replying back to that ticket for the fastest support.

View original

+5

Liz
Tech Community Advocate
Answer
4 years ago
Jan 13, 2022 3:13 PM UTC

HI @jRv Our support team replied to your email on December 29th, but didn’t receive a reply back. They do see there is a new ticket in the queue from you, and will they respond as soon as they can to it.

I would suggest replying back to that ticket for the fastest support.

Life is a series of awkward moments separated by snacks.

Like

J

jRv
Author
Explorer
4 years ago
Jan 13, 2022 7:17 PM UTC

Uncorrect, I’m sorry. I’ve replied three times after your answer on the 29th.

Like

+5

Liz
Tech Community Advocate
4 years ago
Jan 13, 2022 7:19 PM UTC

Hi @jRv Our support team hasn’t received those messages. Please respond to the ticket you’ve submitted yesterday and they’ll continue to help you there.

Life is a series of awkward moments separated by snacks.