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UI error: duplicated header and can't scroll down the page


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Hello. 

A few days I started noticing the Typeform header in our account is duplicated: 

And now we can’t scroll down the page to see all our forms, we can only see 20 forms max. Same thing happens in Mosaic view. We can only scroll down the sidebar. The forms not showing can be found using the search bar, so they’re not missing. We just can’t see them.

How can we solve this?

Best answer by Liz

Thanks for sharing! It might be best to have our support team look at this directly, as they’ll be able to log into your account and test. If you haven’t already, you can reach them via email/chat here

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Liz
Community Team
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  • Tech Community Advocate
  • 14642 replies
  • July 30, 2024

Hi @gestion_docente Thanks for stopping by the community! Do you mind sending a full page screenshot so I can see the entire workspace? Additionally, what browser/device are you using? Thanks again!


Forum|alt.badge.img+1

Hello, Liz.

Here it is:

This is as far as I can go. If I continue scrolling, nothing happens.

I am using Googhe Chrome version 127.0.6533.73.


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14642 replies
  • Answer
  • August 1, 2024

Thanks for sharing! It might be best to have our support team look at this directly, as they’ll be able to log into your account and test. If you haven’t already, you can reach them via email/chat here


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