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Answered

Unable to access account verification on business pan

  • Nov 24, 2025 1:31 PM UTC
  • 2 replies
  • 98 views

Hello,

 

I would like to have my account verified. My goal is to launch email workflows and be able to customize the subject line of the follow-up email. However, by following Typeform’s documentation, I’m unable to access the account verification process, even though I am the account owner. How can I proceed? I have a Business plan.

 

Thank you,

Astrid

 

 

Best answer by Grace

Hi ​@astridlerat you’ll need to reach out to our support team via this link, if you haven’t already, for help with getting verified. 

Let us know if you have any issues contacting them 🙏

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    2 replies

    Grace
    Community Team
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    • Grace
    • Community Advocate
    • Answer
    • Nov 24, 2025 4:02 PM UTC

    Hi ​@astridlerat you’ll need to reach out to our support team via this link, if you haven’t already, for help with getting verified. 

    Let us know if you have any issues contacting them 🙏

    If cauliflower can become pizza, you my friend can do anything
      • astridlerat
      • Author
      • Explorer
      • Nov 25, 2025 10:31 AM UTC

      Hi ​@astridlerat you’ll need to reach out to our support team via this link, if you haven’t already, for help with getting verified. 

      Let us know if you have any issues contacting them 🙏

      Done, thank you very much :) 

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