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Question

E Mail

  • January 12, 2025
  • 1 reply
  • 13 views

Wenn sich jemand bei Typeform anmeldet, bekommt der Kunde eine Bestätigungsmail, aber ich nicht mehr, woran liegt das. 

 

-- Google Translation -- 

 

When someone registers with Typeform, the customer receives a confirmation email, but I no longer receive one, why is that?

1 reply

Liz
Ex–Typefomer
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • January 13, 2025

Hi ​@Schellhammer Happy Monday! I hope you’re having a good one. The language of the community is English, so I hope you don’t mind my reply in English!

It sounds like you might need to setup follow-ups on the form. This article here can walk you through how to set those up for your own notifications! The settings are form-specific, so if you have them set up on one but not the other, you’ll need to make sure you’ve set it for all of the forms you want to be notified on.