Print to PDF report missing all graphs / bars

Hi @Sophie Could you send a screenshot of what you’re seeing? Thanks in advance!

Thanks, @Sophie though I can’t quite see the entire screen. Do you mind sending a screenshot of the entire screen when trying to print the report? 

@Liz Just wondering if you had thoughts on this. See screenshot.

Can I send sepaarately to just you?

In this screenshot, there should be blue horizontal bars going across the page.

Hi @Sophie I don’t see another image attached here. :\ Do you mind sending it again? 

Hi @Sophie don’t forget to attach the additional screen shots you’re referring to here so we can check what’s happening 😊

Thanks GRace - as it’s a private report, I can ‘t send a full screenshot. Basically, you see all the text, but it’s as if the bars are white on white. You don’t see any blue bars.

Hi @Sophie Without seeing the rest of the report, it’s a bit tricky to know where the issue is, but if you haven’t already, you can also contact our support team here for 1-1 support.