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My thank you screen doesn't appear


https://productmagic.io

 

On my site the pop up Typeform doesn’t display my end screen when finished. The pop up closes before the end is displayed.

Best answer by Liz

Hi @Justin_2021 Thanks for stopping by! Usually this happens if you have the form set to close after a certain time after completion: 

or, if you’ve embedded the form within a container on your website, the container itself might have a setting that’s closing the form. 

Do you happen to know if either are true? 

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2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14921 replies
  • Answer
  • July 21, 2023

Hi @Justin_2021 Thanks for stopping by! Usually this happens if you have the form set to close after a certain time after completion: 

or, if you’ve embedded the form within a container on your website, the container itself might have a setting that’s closing the form. 

Do you happen to know if either are true? 


Grace
Community Team
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  • Community Advocate
  • 2629 replies
  • August 2, 2023

Hey @Justin_2021 how’s it going? Did either of Liz’s suggestions here resolve this? Let us know if you still need help 😊


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