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500 Errors??


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I have completed my form and needing to send ASAP. I keep getting 500 errors when trying to login or edit my form. The status says all systems are operational. Please advise :)

 

Best answer by Gabriel

I'll pass this on to the support team on your behalf. They should get in touch in due course. 

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9 replies

Gabriel
Ex–Typefomer
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  • Community Team
  • 858 replies
  • March 11, 2022

Everything seems fine my end. @Liz could you please confirm? 

This Help Center article may come in handy right now. 


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The form reloaded, I went to publish; and then received these messages back to back. 

 


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Gabriel
Ex–Typefomer
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  • Community Team
  • 858 replies
  • Answer
  • March 11, 2022

I'll pass this on to the support team on your behalf. They should get in touch in due course. 


Liz
Community Team
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  • Tech Community Advocate
  • 14584 replies
  • March 18, 2022

Hi @DrakeLivepeer Did you hear back from our support team? 


  • Navigating the Land
  • 2 replies
  • May 13, 2022

Mine keeps giving this error and i can now only access the workspace if i am in incognito mode??


Liz
Community Team
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  • Tech Community Advocate
  • 14584 replies
  • May 13, 2022

HI @Sue_Dearly If you clear the cache on your browser, this should solve the issue. 


  • Navigating the Land
  • 2 replies
  • May 24, 2022

I have cleared my cache now every time this has happened and still won't work 

Or I get this error

 


Liz
Community Team
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  • Tech Community Advocate
  • 14584 replies
  • May 24, 2022

Hi @Sue_Dearly Have you tried a different browser/device? 


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