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Tune Up Your Typeform

Need help with jazzing up your form? Post it here for our experts to help!

  • 12 Conversations
  • 58 Replies
12 Conversations
W
WarcelloExplorer
asked in Tune Up Your Typeform
How to retrive link to files uploaded to Google Drive?

Dear all, I hope you’re doing well. I am writing to report an issue I’ve encountered with the file upload function in Typeform. I have set up a file upload form and connected it to my Google Drive account so that files submitted via the form are automatically copied to my Drive. However, when mapping the fields in Zapier, I only receive the Typeform API URL, which directs to the file stored in the Typeform database. Unfortunately, this link is only accessible through the Typeform results page and does not grant external access to the file on Google Drive. There appears to be no way to access the direct Google Drive link from Zapier. Could you please advise on how to obtain the direct Google Drive link for the uploaded files? Being able to share a publicly accessible link in my email communications is crucial for my workflow. Thank you for your assistance. I look forward to your guidance on resolving this issue. Best regards,

223
Liz
Community Team
E
EllieHExplorer
asked in Tune Up Your Typeform
Follow UP Notifications

Hello, I am trying to update the email address the follow-up notifications are sent to. My form is published, but when I go to click follow-ups in the settings section, it says that my form has an old version of notifications. How do I update that?

25211
Liz
Community Team
M
Melissa Silber CPAExplorer
asked in Tune Up Your Typeform
Adding a Social Sharing Image to Typeforms?

I have created a typeform as my Intake form for my business that I can send to people looking to work with me. I replied to someone who reached out on LinkedIn with the link, and noticed there is no “social sharing” image when the link ‘processes’ and shows up as a preview in the chat (or also on Facebook posts for example) - it is just a black box with ‘Typeform’ in it. Ideally, I’d like to add a custom image to each Typeform, but at the very least would love to have my company logo here … does anyone know if/how I can change this??  

262
M
S
Sharon.KramerExplorer
asked in Tune Up Your Typeform
logic steps

i used to be able to get my logic on the left side and change it as needed now I can’t add a logic step why

191
john.desborough
D
digitalmacdonaldExplorer
asked in Tune Up Your Typeform
Does the Accessibility Checker actually check each question or just the design template? - Issue with full images & color

We’ve built a form that uses full blead images behind each question.The accessibility checker is telling us that we have issues with Color Contrast for text of both questions and answers. We have dialed back the brightness -80% on each image to the point where it is almost black to try to address this. See basic examples below.  In the design theme, the question and answer text is set to white. #FFFFFFWhen the theme background is set to #888888, the accessibility checker flags the issues. If we change the theme background to #000000 (black) the issues go away. Neither of these background colors are ever seen on our forms.So…..What is the accessibility checker actually checking? Is it the form that’s being presented or is it the design theme? From what I can tell, it’s the design theme, which appears to be completely irrelevant to forms where the text sits on top of an image.If the checker is not actually checking our form (but rather the underlying background color which is never seen)

413
jvh
Typeform
J
johnisimExplorer
posted in Tune Up Your Typeform
How can I integrate typeform to my website

How can I integrate Typeform with my website to collect user feedback? I've recently launched a new site, and I'm looking for effective ways to use Typeform to gather valuable insights from my visitors. Any tips or examples would be greatly appreciated!"

462
Grace
Community Team
A
Amandine T.Explorer
asked in Tune Up Your Typeform
Connection

Bonjour,J’ai crée un typeform avec des branchements en fonction des réponses de la question 1 comme vous pouvez le voir : Mais lorsque je teste mon formulaire, peu importe la réponse à la question 1, ça me met la question 2 ! Que puis je faire ? MerciLien du typeform :  -- Google Translation -- Hello,I created a typeform with connections based on the answers to question 1 as you can see:  But when I test my form, no matter the answer to question 1, it gives me question 2!What can I do? ThanksTypeform link:

581
Liz
Community Team
Z
ZariaExplorer
posted in Tune Up Your Typeform
Images and accessibility

I am very new to Typeform and I’m not a professional (at all). I need a bit of help. I am a community cycling activist and I need to create a survey to find out why people don’t cycle in our community. We need 1000 responses from a population of about 30,000, along the Tyne Valley in Northern England.We have selected Typeform because we like the way you can navigate questions depending on the answers and also because the graphic interface is highly rated. I have created a series of questions and created the logic, which has gone well. However, I  really really need to use images and graphics to draw in the non-cyclists, the sceptics, the unengaged and the reluctant. I have struggled to create images that work in screen and phone mode, and don’t reduce the accessbility and readability of the text. So far, I have had a 50% drop off of responders, which is terrible. Before I share my survey more widely I need to fix this, but I really don’t know how. Can anyone advise me? 

809
Liz
Community Team
johnt
johntSocializer
asked in Tune Up Your Typeform
Revision note

I’d like to be able to attach a note to each revision of a form to remind myself of the changes I made to the form compared to the last version. Otherwise it’s a tedious job to compare two complex forms. I could keep a separate log of the changes, but it would be more convenient to have a note attached to each version. Does anyone do this? Can anyone suggest a simple way to do this?Thanks

304
Liz
Community Team
makelearning
makelearning
posted in Tune Up Your Typeform
Seeking Feedback to improve Value Proposition Generator

Hi! I've created a value proposition generator. I made this because a client of mine was having trouble describing what she does succinctly. So you just type in some info about your business—target audience the problem you solve how you describe yourself some adjectives.You receive an email with 10 unique value propositions. I'm looking for more people to try it to get suggestions on providing better instructions and ensuring all the statements are useful.If you have time, can you please try the form and provide some feedback? I'd love to hear anything, but specifically—Are any of the statements weird or grammatically incorrect? Did it generate any statements you’d actually use? If so, which ones? How I can improve this form? Any other feedback to make the form useful.The form is here:  https://quiz.typeform.com/to/ndKxwvSoI greatly appreciate your time and any feedback you can offer! Thank you, and have a great day!

769
Liz
Community Team
Cesare
CesareSocializer
asked in Tune Up Your Typeform
Best way to ask for email address?

I built a quiz, basically a kind of weight loss calculator where we calculate how fast people can reach their desired target weight with our nutrition program. We ask them for their email address to send them their personal results. This alone works pretty well, with a completion rate of > 34%, see here: But if I ask them additionally to be able to send them further information, promotions, etc. which is basically the reason why we are doing the quiz... the completion rate drops dramatically to 12.5%, see here: Question: Whats the best way to ask them for their email address? I know that best practise would be to ask for that upfront (I will test that too for sure) but is there something else I could do better?Thanks for your input.Cheers,Cesare

21010
James
Community Team
G
GaeaKrishnanExplorer
posted in Tune Up Your Typeform
Seeking Feedback: Improving Our Form to Capture Visitor Info

Hey Typeform Community! We are reaching out to seek your feedback and insights on improving our form to better capture visitor info on our landing pages. Here is one of our landing pages: Umbrella Services CALately, we noticed a concerning trend with our form's performance, experiencing a significant 54% drop-off rate. ☹️ Needless to say, we were disappointed, but we are determined to turn things around and improve the user experience!  We'd love to hear your thoughts and suggestions on how we can improve our form. Whether it's simplifying the layout, adjusting the fields, refining the language, or anything else you think might help, we are open to all ideas! Please take a moment to review our current form setup and share your thoughts with us. Your feedback is incredibly helpful to us, and we appreciate any suggestions you can offer. Our Current Form:Thank you in advance for taking the time to help us improve + we look forward to reading your feedback & suggestions!

1033
Liz
Community Team

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