Can I create a custom chat icon in pop-over embed mode?
I would like the button say “Report an Incident” for example instead of the default icon.
Answered
Can I create a custom chat icon in pop-over embed mode?
Best answer by Liz
The downside is that the options only allow you to add an image, so it would be a bit difficult to add text into that image that’s legible.:( You could try using a symbol to represent what you’d like to say instead, if that works for you.
+5Hi
+5
The downside is that the options only allow you to add an image, so it would be a bit difficult to add text into that image that’s legible.:( You could try using a symbol to represent what you’d like to say instead, if that works for you.
Hello,
Is there some specifics about the image we can use to custom icon?
I’m trying to do it with the chat version and whatever size or format I try, the icon get blur on desktop version (but not on mobile 
)
Here’s a screenshot of what I’m talking about
Thank you for your answer!
+5I feel 
Hi
54px / 54px → Desktop
24px / 24px → Mobile
I'd suggest to use 54px values as base size for your icon.
Hi
54px / 54px → Desktop
24px / 24px → Mobile
I'd suggest to use 54px values as base size for your icon.
Thank you very much
+5thank you,
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