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Import from google form Issue

  • Jul 27, 2022 10:52 AM UTC
  • 9 replies
  • 240 views

Hi Guys, I went through the whole process of uploading a form from google form but failed to upload it. Not sure what is happening, but when I press upload the form, nothing happens, or it gets back to the original “import form” web page. Any help? 

Best answer by john.desborough

@Gabi Amaral - I don’t import from google forms (never created any to start with nor have clients asked me to do so) BUT I wonder if the importer needs to have ‘serial’ questions without any sections in order to function properly (i would equate the ‘sections’ to Typeform’s Question Groups where the questions inside the q-group might appear to be nested - and therefor would not be brought in)

 

Best bet is to check the parameters of the importer to see what might be the constraint

des

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      9 replies

      • Hosam
      • Author
      • Explorer
      • Jul 27, 2022 10:47 AM UTC

      Guys, I was able to see my form, but failed to upload it. Not sure what is happening, but when I press upload the form, nothing happens, or it gets back to the orginal “import form” web page. Any help? 

        Liz
        Ex–Typefomer
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        • Liz
        • Tech Community Advocate
        • Jul 27, 2022 3:16 PM UTC

        Hi @Hosam What browser are you using? 

        Life is a series of awkward moments separated by snacks.
        • Hosam
        • Author
        • Explorer
        • Jul 27, 2022 3:56 PM UTC

        Google chrome

          • Hosam
          • Author
          • Explorer
          • Jul 27, 2022 4:01 PM UTC

          Tried now with safari it doesn’t work as well. Maybe because my form has a lot of sections? 

            Liz
            Ex–Typefomer
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            • Liz
            • Tech Community Advocate
            • Jul 27, 2022 5:46 PM UTC

            Oh that’s odd. How many questions are you trying to import, @Hosam ?

            Life is a series of awkward moments separated by snacks.
            • Hosam
            • Author
            • Explorer
            • Jul 27, 2022 9:32 PM UTC

            A lot! I think 70+ in 5 sections

              Gabi Amaral
              Ex–Typefomer
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              • Gabi Amaral
              • Ex–Typefomer
              • Jul 28, 2022 11:49 AM UTC

              Hi @john.desborough, do you have any input on why this is not working? Maybe too many questions? 

              Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)
              john.desborough
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              • john.desboroughCertified Partner
              • Certified Partner & Champion
              • Answer
              • Jul 28, 2022 12:57 PM UTC

              @Gabi Amaral - I don’t import from google forms (never created any to start with nor have clients asked me to do so) BUT I wonder if the importer needs to have ‘serial’ questions without any sections in order to function properly (i would equate the ‘sections’ to Typeform’s Question Groups where the questions inside the q-group might appear to be nested - and therefor would not be brought in)

               

              Best bet is to check the parameters of the importer to see what might be the constraint

              des

              If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
                Gabi Amaral
                Ex–Typefomer
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                • Gabi Amaral
                • Ex–Typefomer
                • Aug 8, 2022 9:12 AM UTC

                Were you able to find out what was the issue, @Hosam?

                Everyone you meet is fighting a battle you know nothing about. Be kind. Always. =)

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