Answered

Leave 'amp;' out of my link in Marketing Cloud

  • 19 December 2023
  • 3 replies
  • 64 views
S

I want to link to a Typeform survey using a generated link that includes Fname, Company and Account Manager. I got the link working, but when I send out an email, Marketing cloud includes amp; in the link. Because it does that, Typeform does only read the first part of the link.

This is what I want the link to look like:

LINK.com...#name=Peter&company=Archery%20Supplies&accountmanager=Jasper%20Dalen

This is how it comes out of Marketing Cloud now:

LINK.com...#name=Peter&company=Archery%20Supplies&accountmanager=Jasper%20Dalen
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Best answer by mathio 20 December 2023, 10:52

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3 replies

S

I know this looks more like a Salesforce Marketing Cloud question, but maybe one of you has had this problem before and knows how to fix it. Maybe the solution is on the Typeform side.

Liz
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Userlevel 7
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@mathio I know this is exactly coding, but do you know what this is? I don’t think ‘amp’ is a URL encoder, right? 

Life is a series of awkward moments separated by snacks.
mathio
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Userlevel 7
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Hello @Sjors JVD 

this looks like URL encoding on Marketing Cloud side. I dont have any experience with the tool, sorry.

If hidden fields values are static, an alternative solution might be to use a URL shortener such as https://bitly.com/ to make it short and not contain any & signs,

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