Answered

Matrix error "Oops! Please make a selection"

J

We are receiving an error on the second question on this form. It’s a matrix, and whenever you make a choice it says, “Oops! Please make a selection”

Any thoughts on this? I’m very new to Typeform.

 

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Best answer by john.desborough 9 March 2023, 00:15

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5 replies

john.desborough
Userlevel 7
Badge +6

@jafprrr - i just checked it and it was fine.. .. 

 

can you take a screen shot of your matrix question in the form builder please??

 

thanks

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
J

 

J

...and now, all of a sudden, it appears to be working…

 

john.desborough
Userlevel 7
Badge +6

@jafprrr - as i mentioned, it worked for me.. if someone does NOT select an entry in every row it will give you the oops message as you have listed it as required… that means that every row must have an answer. 

if you turn off the required, someone may skip the question … i get around this by adding a column that says “not available” along with the other time slots.. then i can make sure that all rows get an entry AND the question gets answered.. 

note the missing row choices

if you select something in every row you get to go forward… based on the ‘required’ toggle

does that make sense??

 

des

If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
J

Aha! I had no idea they would have to select something in every row. Okay, back to the drawing board, and thank you. Very helpful.

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