Meta Image Preview Not showing when sharing link in Whatsapp messenger

  • 10 April 2022
  • 2 replies



I’m on a PLUS plan. What could possibly be the reason why the meta image is not being previewed when the link is being shared, particularly in messenger platforms like whatsapp?

Thanks for the response.


Best answer by Liz 11 April 2022, 16:25

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2 replies

Userlevel 7
Badge +5

Hi @kristinehao08 Thanks for stopping by the community. Have you first updated the meta information using the steps here

If so, it can take some time for messaging apps to note the meta information. You can also refresh the information by using the debugger tool here

Userlevel 7
Badge +5

Hello @kristinehao08! Were you able to update the meta information? Don't forget to let us know if you could solve this issue! Hoping you did!