Answered

My typeform link embedded in a webview in the mobile application doesn't work

  • 15 September 2023
  • 3 replies
  • 71 views

Hello everyone, I hope you’re doing well.

Since 2 days I encounter an issue, we embedded in a webview our typeform in our mobile application. The link of the typeform is working on devices (computer, mobile) if we click on it but when we’re in the application and needs to be redirected to the typeform in a webview there’s no typeform. We’re redirected to the home page as if our typeform doesn’t exist. Our developer checked if there was an error but there isn’t one.

We are losing a lot of answers from our users and I really hope you can help us.

 

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Best answer by aude_lvbg 18 September 2023, 15:27

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Userlevel 7
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Hi @aude_lvbg Could you send the URL where you have the form located or a video of the issue? If you also don’t mind sending more information on how the form was embedded, that would be handy!

Thank you so much Liz for your answer. It seems like the issue has solved itself. 

Have a good day !

Userlevel 7
Badge +5

Oh that’s the best, @aude_lvbg ! Glad to hear it. Let us know if you need help with anything else!

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