Hi @JoseRo Thanks for stopping by! The language of the community is English, so I hope you don’t mind my reply in English (hopefully translated correctly!). 

It sounds like you’re trying to access the form before it has been published. All you’ll need to do is click the Publish button in the builder. If you notice any troubles clicking this button, please let me know!

Hello,

We are trying to “publish” and is not working. I already paid the upgrade and it’s not working.

We need to publish ASAP.

Please answer to: gabriela@skreinstudios.com

Thanks and best regards

Estamos intentando “publicar” y no funciona. Ya pagué la actualización y no funciona.

Necesitamos publicar lo antes posible.

Contactase a coo@habitanto.com

Hello @kgmunioz! I hope you don't mind my reply in English, it's because this is the official language of our Community. I suggest you raise a ticket with our support team using this link, they'll be your best option on this case! Hope it helps!