Pop up doesn't respond on mobile

  • 29 November 2021
  • 3 replies

Userlevel 2
Badge +1


I have installed the pop up here to test it. It works well on desktop, but not on mobile.

From my mobile, an updated Android, nothing happens when I click on an answer, the form doesn’t move to the next step.

Here is the code :

<div data-tf-popover="fSAPYiON" data-tf-custom-icon="" data-tf-open="time" data-tf-open-value="3000" data-tf-auto-close data-tf-button-color="#FED700" data-tf-button-text="Launch me" style="all:unset;"></div><script src="//"></script>

Can any one try on mobile and let me know what is wrong ?


Thanks in advanced.


Best answer by FPBB 30 November 2021, 03:01

View original

3 replies

Userlevel 7
Badge +5

Bonjour @FPBB ! Welcome to the community. I gave the page a test on my iPhone, which worked for me. 

Which Android device and browser are you testing on? I can then give it a test there as well. 

Userlevel 2
Badge +1

Hello @Liz, I have tried again and it’s now working fine on a chrome private browser. I guess the server had to cache the popup or something like this. Thansk for assisting :beers: .

Userlevel 7
Badge +5

Yay! Glad to hear it’s working, @FPBB . Let us know if we can help with anything else!