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Answered

"Sorry you can’t access this typeform until the creator says so"


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Discopjot
  • Explorer
  • December 22, 2022
SaaSMouth wrote:

I believe I have worked out why this is happening.

 

When you create a form, and proceed to Sharing, without first publishing, this error occurs. Unfortunately, i’ve not found a way to fix, once you have gone to sharing first. 

 

Only solve is to delete the form and start again. 

 

MD


OK, Thanks.

And: This is what obviously triggered the bug in my case. I proceeded to the share unpublished.

Good to know: Publish first. Then share.

 

Pete

 


  • Navigating the Land
  • December 22, 2022

You’re Welcome. 

 


Liz
Community Team
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  • Tech Community Advocate
  • December 22, 2022

Hi @Discopjot Definitely reach out to our support team here, as they can log into your account and see what’s happening with the form. 


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Hey @Discopjot @SaaSMouth - I’m the product manager working on this area and doing some digging.

I’m struggling to replicate the error here, even when I share and embed before publishing. Is this something you’re still running into?

 

Thanks, Dan


  • Navigating the Land
  • January 26, 2023

The problem isn’t with share and embed before publishing.

The problem is with embedding a duplicated form:
 

https://community.typeform.com/share-your-typeform-6/sorry-you-can-t-access-this-typeform-until-the-creator-says-so-776?postid=37576#post37576

 

I tested on our platform https://www.podhash.com/ which was built on Node.js & Next.js - maybe it’s a technical issue.


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Hey @MaxPodhash - have you got any more details to share? I’ve also been testing embedding a duplicated form and can’t see any reason you’d be running into a problem.

 

I can’t see why your tech stack would interfere w/ a duplicate form being embedded.


  • Navigating the Land
  • March 7, 2023

I recently started using Typeform to create a survey. After obtaining the embed link, I tried to post it on Squarespace but received the error message that this thread is about. Upon reading this thread, I discovered that publishing the form was necessary, which I promptly did. However, the error persisted. To resolve the issue, I deleted the original form, created a new one, published it first, and then embedded it. Fortunately, this approach worked perfectly.

Thank you @SaaSMouth !


Liz
Community Team
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  • Tech Community Advocate
  • March 8, 2023

Happy to hear that worked, @Konrandah ! Thanks for letting us know. 😀


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