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Typeform - chat style isn't work

  • 19 January 2022
  • 6 replies
  • 37 views

I'd created a typeform with chatbot style yesterday and it was working normally. Today when I tried to enter and the link isn't working and I was redirected to a blank tab. When I change your style the Typeform is works again. The chatbot style it is disabled? Thanks. 


6 replies

Userlevel 7
Badge +5

Hi @Laboratoria Could you send the URL where you have the chat located? Thanks!

Userlevel 7
Badge +5

Hey @Laboratoria! How are you doing today? Don't forget to send us the URL of the website you have your form embedded! This is the only way we can try to help! Hope you have a great week! :blush:

Hello, I have exactly the same issue, the chat was working yesterday, but today I just got a blank page in all devices even after clearing the cache. www.medm.com.br

Userlevel 7
Badge +5

Hi @paulobrito I think this might have something to do with the other popup on your site, but I’m not 100% sure. 

@mathio do you happen to know what would be preventing the popover from appearing? 

Userlevel 7
Badge +5

There was a minor issue with chat today, but it was resolved. Your chat should be working now.

Userlevel 7
Badge +5

@paulobrito can you confirm is it working now? Hoping it is! 😉

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