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Question

Typeform - chat style isn't work


I'd created a typeform with chatbot style yesterday and it was working normally. Today when I tried to enter and the link isn't working and I was redirected to a blank tab. When I change your style the Typeform is works again. The chatbot style it is disabled? Thanks. 

6 replies

Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14604 replies
  • January 19, 2022

Hi @Laboratoria Could you send the URL where you have the chat located? Thanks!


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1779 replies
  • January 24, 2022

Hey @Laboratoria! How are you doing today? Don't forget to send us the URL of the website you have your form embedded! This is the only way we can try to help! Hope you have a great week! :blush:


paulobrito
  • Explorer
  • 3 replies
  • April 21, 2022

Hello, I have exactly the same issue, the chat was working yesterday, but today I just got a blank page in all devices even after clearing the cache. www.medm.com.br


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 14604 replies
  • April 21, 2022

Hi @paulobrito I think this might have something to do with the other popup on your site, but I’m not 100% sure. 

@mathio do you happen to know what would be preventing the popover from appearing? 


mathio-tf
Typeform
Forum|alt.badge.img+5
  • Typeform
  • 888 replies
  • April 21, 2022

There was a minor issue with chat today, but it was resolved. Your chat should be working now.


Gabi Amaral
Ex–Typefomer
Forum|alt.badge.img+5
  • Ex–Typefomer
  • 1779 replies
  • April 22, 2022

@paulobrito can you confirm is it working now? Hoping it is! 😉


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