Answered

Unable to publish my typeform even with right plan

  • 15 February 2022
  • 1 reply
  • 38 views

Hi, i have already upgraded my account but i can’t publish anymore a typeform designed maybe 2 years ago. I have already published it several times without any problems, but now i can’t.  

I have this message when clicking on the publish button :

 And when i click on Update my typeform, nothing happens. Another click on the publish button come back each time to this message. 
What can i do ?

I am the only member of my account, so it’s not possible that someone else made changes to my typeform.

Thank you for your help. 

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Best answer by Liz 15 February 2022, 20:37

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Userlevel 7
Badge +5

Hi @Triagoz Welcome to the community! It might be best to have our support team look into this since they can log into your account and view the errors in the backend. 

You can contact them from your account email here

Let us know what they say in case anyone else has the same issue!

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