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This site can't be reached - Video ask not sharable

  • 13 March 2023
  • 7 replies
  • 54 views

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 I’ve set up a video ask, but keep getting this message when i use the share link: This site can’t be reached. 

   

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Best answer by Grace 14 March 2023, 10:03

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I can see the project/elements when i click on EDIT but i can not see anything when i click on VIEW 

 

I’ve also tried

logging out and back in.

Duplicating the project

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Also tried incognito window

Aarrrggghhh!!!!! I need help. 

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I’ve also changed from STREAMED to UPLOADED

 

 

Userlevel 7
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Hey @Jamie Buttigieg are you able to share the URL to the videoask here? It looks like you’ve set up a custom domain too, so I’m just wondering if it’s got something to do with that, but let’s start with the URL and do some testing!

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Hi @Grace   https://contact.skillsamurai.com.au/ftrpib4f1 

 

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You are the best @Grace i just removed the custom domain. :) 

 

 

 

Userlevel 7
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Great stuff @Jamie Buttigieg ! Looks like the DNS record hadn’t propagated, might be worth re-creating the CNAME record and starting again? 

Let us know if you need any help along the way 😊

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