Hi Community I’m hoping you can help,
I have a reporting structure set up for our Typeforms with Google Sheets/Google Slides and Document Studio.
It was working perfectly pre-Christmas and was tried and tested. Now all of a sudden the images being pulled from the spreadsheet to the reports are massively reduced in quality, blurry and unreadable.
I’ve genuinely changed nothing so I don’t know what has happened.
Any tips would be greatly appreciated?
Best answer by Sawski88View original
In any event, you should raise a help ticket with the folks at Document Studio.. i have found them to be very responsive in answering my questions..
@john.desborough, I’ve reached out to Document Studio so hopefully they come back to me quickly.
The images are being pulled by a link in the spreadsheet to the image in my Google Drive, which was working perfectly before Christmas so I’m not sure what’s changed.
Is embedding an option? I’m not sure I even know how to do that?
Did you hear back from Document Studio,
@Sawski88 ? Let us know what they said!
Yes they were fantastic actually. It was a wider problem and they said they would release a fix within 30 minutes - and they did!
Now if only they would get back to me about pulling through hyperlinks….
Oh wow, that’s great to hear,
@Sawski88 ! Keep us posting on the hyperlinks.