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Numerical field allows Japanese text input?


Hi! I’m new to TypeForm and I so far love the product but I have a crucial issue which might become a deal breaker for me.

When I make a numerical question, I can’t type alphabets and symbols but somehow the field accepts Japanese text input (basically all 2 byte characters like “あ”, “A” or “1”) and does not show any error.

Is this a known bug, or is there any way to make this not happen? If it is a bug, it would be quite critical to anyone using Japanese, Korean, Chinese and all other languages using 2 or 3 byte characters.

 

Thank you,

Yuki

Best answer by Liz

Hi @Yuki T. Happy little Friday! @ryan.terry might have already shared the good news, but the issue has been resolved. 

Along with fixing the original issue, they also improved the paste functionality which will allow the respondent to paste a value from the clipboard, but if it does contain a letter, it will trigger it as invalid. 
 

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10 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • January 19, 2023

Hi @Yuki T. In the number question, it is expected behavior that it isn’t supposed to accept anything other than a number. Though, if you’re noticing it accept other variables, do you mind sharing the form so we can give it a test? 😀


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  • 4 replies
  • January 20, 2023

Hi Liz,

 

Thanks for your comment. After some more testing, it seems like the validation ignores non-ASCII characters when the field is not set as “Required”. The response is also not piped through when a non-numerical answer is input.

 

 

Hope this input helps!

 

Yuki


Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • January 20, 2023

@Yuki T. Oh that’s weird - I’ve never seen this. Let me figure out who to ask about this on our side of things, as I’m not sure what kind of bug it is. 😅


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  • 4 replies
  • January 23, 2023

@Liz Thanks for your reply - I hope it can get fixed :)


Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • January 23, 2023

Ok @Yuki T. I can confirm, this is a bug. I’m still asking the team who takes of this for some help with it, but if I have any updates, I’ll post them here. 😀


ryan.terry
Typeform
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  • Typeform
  • 15 replies
  • January 23, 2023

Hey @yuki

Ryan here with the technical support team, thanks for raising this. 

I can confirm that I see the same behavior that you’re demonstrating on a form of my own, and have submitted a bug for our developers to investigate. 

I’ve emailed you at the email address associated with your Typeform account so that we can keep you informed! 


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  • 4 replies
  • January 24, 2023

Hi @ryan.terry and @Liz,

Thank you! Will look forward to the update.


Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • January 24, 2023

Thank you @ryan.terry !!


Liz
Community Team
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  • Tech Community Advocate
  • 15028 replies
  • Answer
  • February 2, 2023

Hi @Yuki T. Happy little Friday! @ryan.terry might have already shared the good news, but the issue has been resolved. 

Along with fixing the original issue, they also improved the paste functionality which will allow the respondent to paste a value from the clipboard, but if it does contain a letter, it will trigger it as invalid. 
 


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  • Explorer
  • 4 replies
  • February 2, 2023

Thanks Liz!


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