Hello! We are having a couple issues with a form logic.In the Logic → Question Branching, some questions are not showing up (no question 10 in the image below) In the Logic → Question Branching, what can I do to for TextField questions to skip the next question (see question 11 in image below - I want to skip question 12) On some questions, we randomly get the “Submit” button rather than “Next”. It causes the survey to end abruptly.Thank you!

Hi @cdercheThanks for popping by! To help answer your questions,Some questions aren’t supported yet in logic jumps, such as the matrix question. What is the question type that isn’t appearing for you?Do you want this to skip over 12 regardless of how they answer? Or only if they don’t reply to this question?This happens when logic jumps are setup on the question and is expected behavior.Thanks in advance for answering my questions.

Answered

Some questions not appearing in question branching

3 years ago
19 February 2021
4 replies
287 views

cderche
Explorer
2 replies

Hello! We are having a couple issues with a form logic.

In the Logic → Question Branching, some questions are not showing up (no question 10 in the image below)
In the Logic → Question Branching, what can I do to for TextField questions to skip the next question (see question 11 in image below - I want to skip question 12)
On some questions, we randomly get the “Submit” button rather than “Next”. It causes the survey to end abruptly.

Thank you!

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Best answer by Liz 19 February 2021, 22:28

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4 replies

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Liz
Tech Community Advocate
12927 replies
3 years ago
19 February 2021
Answer

Hi @cderche Thanks for popping by! To help answer your questions,

Some questions aren’t supported yet in logic jumps, such as the matrix question. What is the question type that isn’t appearing for you?
Do you want this to skip over 12 regardless of how they answer? Or only if they don’t reply to this question?
This happens when logic jumps are setup on the question and is expected behavior.

Thanks in advance for answering my questions. :grinning:

cderche
Author
Explorer
2 replies
3 years ago
22 February 2021

Hi @Liz Thank you for your feedback.

Understood.
I am looking to apply the following logic:
1. If 8 equals Yes => 9, 10, 11, 13… (skip 12)
2. If 8 equals No => 12, 13...
Understood.

Thanks!

cderche
Author
Explorer
2 replies
3 years ago
22 February 2021

Just to add, one of the things I thought of to fix the bullet point 2 was to put 12 ahead of 9. unfortunately, 12 is a multiple choice with a “Other” option. In the Question Branching it does not give me the option to redirect the “Other” to a different question.