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Subscription Issues

  • December 11, 2023
  • 1 reply
  • 16 views

Hello, I got charged for my account that I could've sworn I cancelled the reoccurring subscription for. I haven’t used this account as I moved to a new one. Is there anyway I can get a refund? Even if it’s partial? Thank you!

Best answer by Grace

Hi @Jasonoc. sorry to hear this, if you haven’t already you will need to get in touch with the Typeform billing team. You can create a ticket for them via this link and then someone will be in touch to help 😊

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Grace
Community Team
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  • Community Advocate
  • 2728 replies
  • Answer
  • December 11, 2023

Hi @Jasonoc. sorry to hear this, if you haven’t already you will need to get in touch with the Typeform billing team. You can create a ticket for them via this link and then someone will be in touch to help 😊


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