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Subscription Issues

  • 11 December 2023
  • 1 reply
  • 15 views

Hello, I got charged for my account that I could've sworn I cancelled the reoccurring subscription for. I haven’t used this account as I moved to a new one. Is there anyway I can get a refund? Even if it’s partial? Thank you!

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Best answer by Grace 11 December 2023, 10:47

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Userlevel 7
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Hi @Jasonoc. sorry to hear this, if you haven’t already you will need to get in touch with the Typeform billing team. You can create a ticket for them via this link and then someone will be in touch to help 😊

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