Skip to main content
Answered

Typeform Support Contact page not fuctioning

Does anyone know an alternate way to contact Typeform? I have a billing inquiry and the contact page/submit a form page is not working. 

Best answer by Grace

hi ​@pointx36 I believe there were some issues with the support page last week, which I’m hoping have now been resolved, but if you still need to reach out to them you can use this form to get in touch instead. 

Let me know if you have any problems with the link!

View original

      6 replies

      john.desborough
      Forum|alt.badge.img+6

      ​@pointx36 - i just created a ticket

      so the issue might be between your machine and the Typeform server connection.. 

       

      des

      If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...
      • pointx36
      • Author
      • Explorer
      • May 8, 2026

      Thank you for your reply. I’m still having issues. I’ve tried on two different computers, iPhone both on wifi and cellular data. Still no good. 

      Grace
      Community Team
      Forum|alt.badge.img+5
      • Grace
      • Community Advocate
      • Answer
      • May 11, 2026

      hi ​@pointx36 I believe there were some issues with the support page last week, which I’m hoping have now been resolved, but if you still need to reach out to them you can use this form to get in touch instead. 

      Let me know if you have any problems with the link!

      If cauliflower can become pizza, you my friend can do anything
        Grace
        Community Team
        Forum|alt.badge.img+5
        • Grace
        • Community Advocate
        • May 11, 2026

        ​@pointx36 if you’re still running into the issue via the usual submit a request route, would you mind taking a screenshot and sharing it with me?

        If cauliflower can become pizza, you my friend can do anything

          I tried to reach human support using Edge and Chrome—in an incognito window after clearing all cookies. The response is always the same: "This page isn't working. Too many redirects from auth.typeform.com. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS."

          PLEASE!!!! HOW CAN I GET TO A REAL PERSON WITH SOME DISCRETION AND AUTHORITY?

          john.desborough
          Forum|alt.badge.img+6

          ​@Jaime Wagner - use this form from Typeform Support and it will get to them 

          des

          If your third coffee of the day is not helping you with your Typeform, maybe we can help you find your answers...

            Still need help?

            Don't be shy and ask the community.

            Ask your question here!
            Community T&Cs Accessibility statement