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respondents not visible


I am not seen the respondents after they filled out the typeform, do I need to activate something?

thanks 

5 replies

  • 304 replies
  • August 2, 2021

Hi @pablo murillo! Welcome to the community from a fellow member:grin:

I’m not sure I fully understand your issue, so let me confirm: After people answer your form, you can’t see the responses in the Results tab, under the Responses section? 

 

 


Yes under results there is nothing but i know two  people filled it out one being my wife so we could test it 


  • 304 replies
  • August 2, 2021

@pablo murillo How the Insights stats looks like? Would you mind to post a screenshot?

 

 

 


john.desborough
Forum|alt.badge.img+6
  • Certified Partner & Champion
  • 5317 replies
  • August 2, 2021

@pablo murillo - if you are trying to find out the identity of the respondent, you have to be sure that you are collecting that information in your quiz/form - for example, you can’t collect the name if you don’ ask for it or the email.. 

two other questions related: 1) have you published the final form (using the publish button in top right (just asking as this is something i overlooked in my first survey) and 2) did the users get to and click on the submit button (again just checking) 

 

des


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1777 replies
  • August 6, 2021

Hey @pablo murillo! Happy you're here! :smiley:

Were you able to solve your problem based on @Paulo's and @john.desborough's comments?

Let us know how it went! :four_leaf_clover:


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