In the results of my survey is a discrepancy between submissions (29) and responses (18)?
Is this a typeform mistake or is there a difference between submissions and responses that I am not understanding? Thank you for helping me out here.
Answered
discrepancy between submissions and responses
Best answer by Liz
Hi
If you think it might be a bug, I would then suggest contacting our support team here from the email address on your account directly to get further help with this.
Hi Liz. Thank you.
It appeared like this the first time I opened it.
To be concrete: it was 28 submissions and 18 responses when I opened the results the first time.
Then I filled it out myself to check what was going on. My response brought submissions and responses up to 29 and 19. Then I deleted my own entry and landed at 29 submissions and 18 responses as you can see in the screenshot. But I have not deleted any other entries.
+5Hi
If you think it might be a bug, I would then suggest contacting our support team here from the email address on your account directly to get further help with this.
Ah yes. Of course. I tested it and deleted the results before sending it to the client.
Makes sense. Thank you!
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