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Don`t get Mail Notifications

  • September 1, 2022
  • 2 replies
  • 30 views

Hello,
I have created a survey, however, I do not receive a confirmation email when someone has completed the survey, although everything is enabled.
Otherwise I receive mails from Typeform.
Does anyone have any idea what I can do?

And one more question:
I have some questions whose answer is optional. However, the user is not redirected if the question is not filled. Can I set somewhere that some questions can be answered optionally?

Thank you

 

2 replies

Liz
Community Team
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  • Tech Community Advocate
  • 14840 replies
  • September 2, 2022

HI @Sansi Lala Do you have the changes to your form published? That might solve both of these issues. ðŸ˜€


Gabi Amaral
Ex–Typefomer
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  • Ex–Typefomer
  • 1779 replies
  • September 12, 2022

Hey @Sansi Lala! Make sure to publish your form again after editing it! Hoping it works! Don't forget to let us know how it goes ðŸ˜Š


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