Redirect to Another URL depending on the Section for Right Customer Feedback | Community
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Redirect to Another URL depending on the Section for Right Customer Feedback

  • December 29, 2023
  • 1 reply
  • 39 views
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Hi,

 

I run a small cleaning business in australia, so I need to collect reviews/feedback from customers, but I want to avoid negative reviews, so I am trying to create a page on my website that has buttons for redirection based on what customer choose. But the problem with a page with buttons is, users can anytime come back to the page and click again on other button to leave negative review, so it will backfire.

 

So, I seriously need a fullproof method to use redirection method so I can collect positive reviews on GMB and negative feedback on a form so I cam improve on those points.

 

Is there anyway I can use typeform for my feedback page? Or can create a completely different feedback page (also I don’t want Google to index my feedback page so my competitors won’t see my method).

 

Any help on this is appreciated. Solution needed ASAP.

 

Customer Feedback Sample Page I need help with: https://superiorcleaningandpest.com.au/customer-feedback/

Best answer by Liz

Hi @cleioni Thanks for stopping by the community! You could definitely use Typeform to collect reviews, but we don’t necessarily have a way to prevent your respondents from leaving a negative review on Google. Instead, it might be more beneficial to set up cookie tracking on your website and redirect them to a new page if they’ve already visited the review one. This would take custom coding/development. 

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Liz
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  • Liz
  • Tech Community Advocate
  • 15035 replies
  • Answer
  • December 29, 2023

Hi @cleioni Thanks for stopping by the community! You could definitely use Typeform to collect reviews, but we don’t necessarily have a way to prevent your respondents from leaving a negative review on Google. Instead, it might be more beneficial to set up cookie tracking on your website and redirect them to a new page if they’ve already visited the review one. This would take custom coding/development. 

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