Hotjar is unable to capture embedded iframes on the page. | Community
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Hotjar is unable to capture embedded iframes on the page.

  • September 12, 2024
  • 1 reply
  • 68 views

Hi all, the title says it. When watching website recordings, the section with the Typeform on my website shows “Hotjar is unable to capture embedded iframes”

Any ideas what the issue is? 

Thanks

 

1 reply

Liz
Community Team
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  • Tech Community Advocate
  • 14868 replies
  • September 12, 2024

Hi @beddingbird Thanks for stopping by the community! This is a known issue with Hotjar, and you can read about this in their help center article here

I’m afraid we don’t have much control over this, but hopefully that helps clarify!


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