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Files from Typeform to salesforce

  • October 21, 2021
  • 3 replies
  • 203 views

I tried mapping the files in typeform forms to Salesforce fields, but when i click on the links I am having this error

{"code":"AUTHENTICATION_FAILED","description":"Authentication credentials not found on the Request Headers"}

even if I am already logged in to my TypeForm account. 

Best answer by Liz

Hi @Najib Thank you! I asked our tech team about this, and since the file upload field isn’t 100% guaranteed to work (since it isn’t natively supported), it’s possible that there may be some errors. Though, it might be helpful to have them take a look at this more in depth, and you can contact them from your account email here

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3 replies

Liz
Community Team
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  • Tech Community Advocate
  • 15035 replies
  • October 21, 2021

Hi @Najib Welcome to the community! Could you send us a screenshot of how you’ve setup the file upload field mapping? 


  • Author
  • Explorer
  • 1 reply
  • October 26, 2021

Sure, sorry for the delay, you'll find attached screenshots of the mapping, the links in result object and the error.

 


Liz
Community Team
Forum|alt.badge.img+5
  • Tech Community Advocate
  • 15035 replies
  • Answer
  • October 26, 2021

Hi @Najib Thank you! I asked our tech team about this, and since the file upload field isn’t 100% guaranteed to work (since it isn’t natively supported), it’s possible that there may be some errors. Though, it might be helpful to have them take a look at this more in depth, and you can contact them from your account email here


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