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How to customise name field at contact info content


Even though I already connected with Slack before changing all status, after I changed last name field at 'contact info' to not required status, then got an error that the last name not shown in slack  

because in korea, we normally type name to last name+first name in order.

We call name= 이름  and first name = 이름, It’s same…..

The divided fields make ppl confused to type name rather than combined for Korea user. 

   

my question is that I have to connect with slack whenever I revise contents and there insn’t any method to combine Last name + first name field for Korean ?

Best answer by Liz

Hi @mAy-I Inc. Thanks for stopping by the community! It isn’t possible to edit the contact information block, but I can suggest removing that block and using short text fields instead. 

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11 replies

Liz
Community Team
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  • 14521 replies
  • Answer
  • August 25, 2023

Hi @mAy-I Inc. Thanks for stopping by the community! It isn’t possible to edit the contact information block, but I can suggest removing that block and using short text fields instead. 


  • Navigating the Land
  • 2 replies
  • April 9, 2024

 Hi,

I’m using the Contact info question in my Typeform questionnaire.  I need the Phone number to read “Cell number.”  See the image below.  Is it possible to change this?  I cannot find this option.

 

Thanks

 

George Lintern

 


Liz
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  • April 10, 2024

Hi @georgelintern Thanks for stopping by the community. I added your post here where we have an existing conversation about this. 


  • Navigating the Land
  • 2 replies
  • April 10, 2024

Hi Liz,

Thanks for the feedback.  Can you confirm your solution is five separate questions (each being a single short text question)?

 

Thanks

 

George Lintern


john.desborough
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  • 5182 replies
  • April 11, 2024

@georgelintern - you could use the contact question but NOT show the the phone number field (1 question) and then have a second question for cell number by using the Phone Number question type - just make the question text state that you want the cell phone number 

 


hbeckwith
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  • 13 replies
  • April 17, 2024

If I can submit some feedback here for Typeform regarding this topic:

 

This is a consistent issue for me, too, that would easily be resolved if Typeform would give the option to customize the Contact fields. It makes far more sense to have it all on one page.

Additionally, it makes more sense to me to have a “consent” or “opt in” option embedded into the Contact block. More and more regions are starting to require this, and it makes sense to have it AS part of the contact information collection.

 

And, yes, I do realize I can do separate short-answer text questions for these, allowing me to “customize”. Please do not suggest that as you did for the other contributors. That is the workaround I already use. But it would be very valuable to us Typeform subscribers to have the option to do all of this WITHIN the Contact block, as I said. 

 

I’d appreciate it if you pass that along to the powers that be. It’s really frustrating constantly having to use “workarounds” for things that seemingly could simply be default features. 


Liz
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  • April 17, 2024

Hi @hbeckwith Oh, I totally agree with you! The upside is that the developers are working on adding this feature, so you’ll have the option to edit the placeholders soon. 😀


  • Navigating the Land
  • 1 reply
  • May 10, 2024

When is this feature expected to be available?


Liz
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  • May 15, 2024

Hi @vianations I don’t have the exact date when it will become available, but keep an eye out in the community for updates!


hbeckwith
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  • June 25, 2024
vianations wrote:

When is this feature expected to be available?

Any word on when this will be available? 


Liz
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  • June 27, 2024

Hi @hbeckwith I don’t have a specific date, but I do know this is something they’re working on!


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